Owner Resources

Table of Contents

The Owner Portal

As you may know, we offer Owner Portals for all of our Clients. The Owner Portal is an invaluable tool where information regarding your Property and Resident are available. One very valuable aspect of the Portal is the Conversations module. As you will come to learn, the Conversations module is our preferred method of communication. While we welcome phone calls from you, we rely heavily on Conversations since the majority of our Clients are in different time zones. Please take some time to familiarize yourself with the Portal.

Owner Portal User Guide

Navigating the Owner Portal

Understanding Owner Statements

Inside T&H

Managing Occupied Properties

Managing Vacant Properties

Marketing Your Rental Property

Managing the Move-In

Rent Collection

Day-to-Day Maintenance

Lease Management And Enforcement

Management Move-Outs and Turnovers

Managing the Renewal Process

Resident Screening & Placement

At T&H Realty Services, we are extremely proud of the best-in-class screening service we employ. 

In fact, our system has shaved our eviction rate down to less than 1% of the Residents we place. 

When you employ us to lease your home, we take that very seriously and want to ensure you are getting the most benefit possible out of our Leasing fee. 

On top of incredible screening services, second-to-none marketing initiatives, and cutting-edge technology, we offer not one, but two Leasing Guarantees.

Resident Placement Guarantee

Resident Screening Process

Handling Evictions & Collections

T&H's Eviction and Collection Process

As a professional Indianapolis Property Management company, we have policies in place to ensure that we can take care of evictions and collecting money if need be. Remember, we evict less than 1% of our Residents due to proper screening procedures. However, if the situation does arise, rest assured that we are prepared to handle it.

Eviction Protection Program

Our Eviction Protection Plan is an added service we offer our Clients as a means of mitigating some of the financial burden in case of an eviction. The goal is to provide Owners with peace of mind knowing they don’t have to stress about the costs of an unexpected eviction. This service is $14.95 a month for Owners on our Silver Plan, but is included at no extra cost in our Platinum plan.


Security Deposit

Lease Break

Home Warranty

Pet Policy


Owner Referral Program

Brokerage Experiences

With over 25 years of combined experience in the Indianapolis market, our Real Estate team is ready to educate and advise you.

As a fully licensed brokerage, we have the tools and resources to get you to the closing table. 

Our team is heavily experienced and focused on helping you build or shrink your portfolios. 

With strong insight into both the sales and rental markets, we can provide you with the information and analysis needed to make the best buying or selling decisions to meet your goals. 

Why Use T&H To Sell?

Meet The Brokerage Team

Can’t find the answer you’re looking for?

Sarah Hunt, our Owner Relations Manager, is happy to assist you!

Please email your questions or concerns to owner@threaltyinc.com.

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