BELOW IS A LIST OF SOME KEY TEAM MEMBERS THAT YOU WILL WORK WITH THROUGHOUT OUR RELATIONSHIP.
BUSINESS DEVELOPMENT MANAGER
Jake Knight is our Business Development Manager and will most likely be your first point of contact. It’s his responsibility to educate you on our company and processes, and answer any initial questions you may have. He’ll help you determine if we’re a good fit for your property management needs
After signing your contract, your assigned Property Manager will be your main point of contact. Their main responsibility is getting your property in rent-ready condition – whether that’s during the first time you rent your home or in between Tenants. Our PMs will provide you detailed move-in and move-out reports and coordinate all required turnover work. Your PM will also conduct your annual Renewal Walk-Thrus.
Chris Herring is the Project Manager at T&H and is a vital part of our in-house Brokerage Team. If you buy or sell a property with us, Chris will facilitate and oversee any work that may need to be done either before renting it out or listing it on the market.
OTHER KEY PERSONNEL
Tom serves as our Maintenance Supervisor. It’s his job to make sure all maintenance requests are dispatched and taken care of in a timely manner. He is also available to you to discuss any maintenance issues or concerns that may arise in your rental property. Tom works primarily on the administrative side of things in order to provide you with the highest level of service possible.
Courtney serves as our Office Manager and oversees the day-to-day operations of the office staff. You may hear from Courtney about a variety of issues.
Once the property is show-ready, our Rental Marketing Manager, Claire Holdsworth, will be able to address any marketing questions you might have. We all hope your home rents quickly. If it doesn’t, Claire will work with you on any necessary price adjustments and other marketing initiatives we’ve developed.