So, your Tenant has been screened, the lease is signed, we’ve conducted the move-in, and you’ve started seeing income in the form of rents.
Things are going according to plan.
That is, until we get a phone call from the Tenant that goes something like this:
“Help! We woke up this morning and there’s water pouring through our ceiling!”
“We just got back from dinner and it's 45 degrees inside our house. We can’t get the furnace to work at all.”
Maintenance issues are some of the biggest concerns for Investors because they are, of course, associated with expenses that translate into lost cash flow.
We get that.
We know that as far as expenses go, maintenance expenses are some of the largest and most frequent you’ll face.
And because of that, many of you want to know exactly how we’re going to handle this very important aspect of your investment.
So, we decided to give you a clear look at how we handle maintenance issues here at T&H Realty Services on a day to day basis.